To Our Valued Customers,
Your interest in Heaven's Best is always appreciated and as we take this opportunity to update you regarding our current status, please know we understand that many of our customers have urgent questions about our cleaning services and the critical measures we are taking to ensure the safety of our customers and employees. Firstly, Heaven's Best Carpet and Rug Cleaners remains open to help our customers disinfect their homes in Birmingham, AL. Heaven's Best continues to operate under the definition laid out by The Memorandum on Identification of Essential Critical Infrastructure Workers, which states:
"Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences."
We at Heaven’s Best Carpet Cleaning of Birmingham have taken decisive action in monitoring communication from the Centers for Disease Control and Prevention (the CDC) and federal agencies in order to ensure we are operating in accordance with the world's leading authorities in science and public health. Heaven's Best is determined to share in our nation's effort to contain the spread of COVID-19. In the interest of protecting our customers, workers, and the broader community, Heaven's Best has adapted to the situation and updated its cleaning protocol to include:
We are taking extra measures to insure that all our equipment is clean and disinfected. We are extensively cleaning and disinfecting our cleaning equipment between each cleaning job. Our Service vans are being cleaned and sanitizes as well on a daily basis.
Additionally, Heaven's Best has taken the time to update employee training to include appropriate social distancing practices throughout the workday. We are offering a totally Contactless Visit. We have a procedure in place which includes taking Before & After photos of our cleaning and emailing the Invoice with the photos once we complete a job. Payments can be made through your own device, cell phone or computer.
We are taking extra special measures to ensure our technicians are using proper personal hygiene. Our technicians receive a Facemask everyday and also have hand sanitizer on all vans. We are stressing the critical importance of personal hygiene with a specific emphasis on handwashing before, during, and after each and every job. At Heaven's Best, we're also ensuring our employees possess the appropriate Personal Protective Equipment ("PPE") wherever necessary.
We are fully committed to these measures so that every employee can perform their work safely and effectively, as well as keep you, our customer safe. Give Heaven's Best a call today to schedule a carpet, rug, floor or upholtery cleaning today at (205) 739-1880. Heaven's Best Carpet and Rug Cleaners remains open to help our customers disinfect their homes in Birmingham, AL.